Privacy Policy

AS Wilcox & Sons Limited (ASW) understands that privacy is important to its customers and is pleased to provide information to all of its customers about its privacy policy. Please be assured that ASW uses its best efforts to protect the privacy of visitors to this website.

Information we collect and how it’s used

When a product is purchased through this website or through marketing or promotional activities (e.g.: via this website, in a store, over the telephone etc.), personal information may be requested (such as name, phone, email and address) in order to provide product information, marketing materials, provide newsletters, electronic newsletters (e-newsletters), provide new product/launch information, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in ASW being unable to provide you with upcoming promotion, event or product information and/or provide certain services including sales of products and after sales services.

In common with many commercial websites we may also collect information which tells us about visitors to our website. For example, we may collect information about the date, time and duration of visits and which pages of the website are most commonly accessed. This information is generally not linked to the identity of visitors, except where the website is accessed via links in an email we have sent.

Passive information collection

As you navigate through this website, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this website some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This website may also collect anonymous information from your computer through cookies and Internet tags.

This website may use and combine such passively collected anonymous information to provide better service to website visitors, customize the website based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve the website for your use. Such information is not combined with personally identifiable information collected elsewhere on the website unless you have consented.

Cookies

Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. ASW may use cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user’s browser. Cookies allow ASW to monitor the items an individual may want to access as they move through the website, and records how many people are using the different parts of the website.

A website may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to a website, and administer and improve the website.

Sharing of personal information

ASW reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the website, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Security of personal information

ASW will endeavour to take all reasonable steps to keep secure any personal information recorded. The information is stored on secure servers that are protected in controlled facilities. Access is restricted to those involved in administration or fulfilment of the competition entered or of any request for which you have provided your personal information.

Access

You are in control of any personal information you provide to us. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or on behalf of our business partners, you can let us know by contacting us at the email or postal address listed below. Your personal information may be stored in different locations depending upon the reason for which you originally submitted the information.

Changes to our privacy policy

From time to time, it may be necessary for ASW to change this privacy policy, so we suggest that you check here periodically. Rest assured, however, that any changes will not be retroactively applied and will not alter how we handle previously collected information.

Contact us

If you have any questions about our ASW Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us at:

AS Wilcox & Sons
58 Union Road
RD 3
Pukekohe

Telephone
+64 9 237 0740